Making a return: quick and easy at Unipap's

At Unipap's, we want your shopping experience to be as satisfying as possible. If you are not completely satisfied with your purchase, we offer a quick and easy returns policy.

You have the option of returning your items within 14 days after the delivery date. Here are the steps to follow to make a return easily:

  • 1. Make sure the items are in their original condition, unworn, unwashed and with their tags intact.
  • 2. Pack the items carefully in a suitable package, making sure to include a copy of your order confirmation.
  • Send the package to the following address: A2C Digital - 26Bis Chemin du Rouillard | Bat B7 - 78480 Verneuil-sur-Seine. Return costs are the responsibility of the customer, except in the event of an error on our part or a defective product.

Once your return is received and inspected, we will refund or exchange the item, whichever you choose. The refund will be made using the same payment method used during the purchase. Please note that returns processing time may vary from 5 to 10 business days after we receive your package.

If you encounter any difficulties or have any questions regarding returns, please do not hesitate to contact our customer service team, who will be happy to assist you.